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4-star hotel Check-in 15:00 · Check-out 11:00

St. Ermin's Hotel, Autograph Collection

Stay at St. Ermin's Hotel in London SW1H, a 4.6-rated Victorian hotel with classic rooms, LGBTQ+ friendly amenities, and close to Buckingham Palace and Westminster Abbey.

2 Caxton St, London SW1H 0QW, United Kingdom View on map
9.2/10
Exceptional Based on 2614 recent guest reviews
Free Wi-Fi Paid breakfast Paid parking Air-conditioned Laundry service
What recent guests emphasize

Charming Victorian elegance in a prime Westminster location

Guests appreciate the blend of historic character, attentive service, and convenient access to London's top landmarks, with standout dining and welcoming atmosphere.

Guests often praise

  • Exceptional and friendly staff who consistently go above and beyond in hospitality.
  • Prime location steps from Westminster, Big Ben, and Buckingham Palace, yet in a quiet setting.
  • Beautiful, historic ambiance combined with well-maintained, clean, and comfortable rooms.
  • Highly regarded breakfast buffet and dining experiences, including the Caxton Grill and elegant afternoon tea.
  • Unique historic features related to World War II adding character to the hotel.

Worth knowing

  • Rooms may be on the smaller side, typical for a London property of this age and style.
  • Although upscale, some guests find dining and drink prices reasonable compared to other London venues.
  • The hotel’s tucked-away entrance offers a quiet refuge but may be less visible from the street.
  • Wine tastings and special events are available and receive positive mentions.

Best for

  • Visitors seeking a luxurious, historic hotel in the heart of London's government district.
  • Guests who value personalized and attentive service from dedicated staff.
  • Travelers interested in easy access to iconic sites like Westminster Abbey and Big Ben.
  • Couples and solo travelers looking for a boutique atmosphere with character and charm.
  • LGBTQ+ friendly guests seeking welcoming accommodations in a central location.
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About this property

Welcome to St. Ermin's Hotel, Autograph Collection

Located at 2 Caxton Street in London’s historic government district, this Victorian hotel occupies a building with a unique past as a former WWII spy base. The setting offers convenient access to iconic landmarks such as Big Ben, Westminster Abbey, and Buckingham Palace—all within an easy walk—making it well suited for visitors seeking both culture and history. Guests also appreciate the quiet alcove location, which provides a peaceful retreat from the surrounding city bustle.

The hotel blends classical architectural elements with comfortable, updated accommodation. Rooms are described as spacious and clean, though some note typical London hotel room sizes. Facilities include an on-site restaurant and bar, Caxton Grill, where guests can enjoy a menu praised for quality and attentive service. Additional offerings include meeting and wedding planning services, catering to both business and special event needs. The property is LGBTQ+ friendly, reflecting an inclusive atmosphere.

Guest reviews frequently commend the attentive and friendly staff, highlighting personalized hospitality and well-managed service as key strengths. Breakfast offerings and afternoon tea receive positive remarks for variety and quality, contributing to a relaxed start or pause during the day. While rooms may not be large compared to modern standards, the hotel’s character and location compensate for this in the eyes of many visitors.

Travelers arriving via Heathrow or other London airports will find transport connections accessible, with options ranging from car rides of under an hour to public transit routes. The hotel neighbors several other well-regarded accommodations, indicating a desirable and well-developed part of the city. Given its setting, ambiance, and amenities, this property suits travelers interested in exploring London’s political and cultural landmarks with added historic charm.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Paid parking
Air-conditioned
Laundry service
Business center
Pet-friendly
Room service
Kid-friendly
Restaurant
Fitness center
Bar
Smoke-free

Not available at this property

Accessible
Pool
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

DR
Deborah Rabeor Apr 13, 2026
10

I cannot say enough about this fabulous hotel and the staff. In the Westminster section of London, a perfect location close to attractions and full of history. The hotel was decorated beautifully for what the Brits call the “Festive Season” - and they really outdid themselves. The breakfast buffet is abundant, the rooms spacious and clean, and the staff are top notch in hospitality. I’d especially like to recognize Laine for his kindness. I highly recommend this charming hotel. It was a joy staying there.

CC
Chris Cocek Apr 11, 2026
10

We had a really great 3 night stay at St Ermin’s. Beautiful historic place in a great part of town. 5 minutes to parks, close to palace and even closer to Big Bend and river. We had a great meal at the pub too and service was excellent. Room was comfortable and well serviced. Interesting historical points in lobby from WW2. Lovely unique entrance for a city hotel!

PM
Polly McKinley Mar 11, 2026
10

Loved our stay here. The location is great, wakability to Westminster, London Eye, museums, restaurants, tube. Service was excellent. Tea lounge was elegant and priced well considering others are well over $125. Rooms are updated and comfortable, clean. The entrance is gorgeous.

KH
Kiltom Hajjaj Mar 08, 2026
10

I recently attended a gathering of 25 at St. Ermin's Hotel, and I have to say, the entire experience was outstanding. The champagne reception with its delicate canapés was a perfect start to the evening, setting a luxurious and welcoming tone. The three-course meal that followed was nothing short of spectacular. Each dish, crafted by Head Chef Andrew and his talented team, was a delightful fusion of flavors and beautifully presented. The care and precision put into every course was evident, and the entire meal was an absolute treat. The service throughout the event was flawless—attentive, professional, and friendly. A big thank you to Chef Andrew and his team for making the evening so memorable. Highly recommended for any special event or gathering!

RW
Roger Wilkinson Mar 04, 2026
10

Very nice hotel, great location, friendly and helpful staff. Room a little on the small side but to be expected for an old London hotel. Would definitely come back. Evening wine tasting was a nice treat!

N
Natalie Jan 20, 2026
10

The best hotel in London!! Honestly I cannot describe into words just how amazing the team are here at St Ermins. The moment you step in, you feel like family, excellent service throughout, from the afternoon to, to the Caxton grill for dinner or drinks, and of course being welcomed by the reception and staff at the doors. I always love visiting st Ermins and even if you’re not staying at the hotel, it’s worth a visit for a drink or afternoon tea. The pictures speak for itself how beautiful the hotel is and I always love taking photos there. Really is a hidden gem in London

KTB
Katherine T. Bentsen Jan 15, 2026
10

St. Ermin's is a beautiful property with staff who go above and beyond. I said to my husband multiple times that I had never encountered a friendlier hotel staff! Every time we would interact with someone I'd think they couldn't be any friendlier...then we'd interact with another staff member and they would be! Their staff is truly above and beyond. They are the best part of the hotel. The property is beautiful. Our room was always well attended to..plenty of room, waters refreshed daily, all special requests accommodated. Onsite bar and restaurant options are wonderful. Wine happy hour on weekdays. The daily breakfast was perfect with a huge variety of options. We loved that the hotel was set back in a little alcove. It was also less than a 3 minute walk from a tube station and very close to many sightseeing options. Would absolutely stay here again!

SB
Serina Beydoun Dec 23, 2025
10

St. Ermin's Hotel exceeded any and all expectations I had. To start the location is perfect. It is centrally located and about an easy 10 minute walk from the must see locations of central London including Big Ben, Westminster Abbey, and Buckingham Palace. This makes it easy accessible while also providing a quiet environment without all the noises of city. Additionally, there is a taxi stand right across from the hotel making it easy to quickly get a ride anywhere you want to visit. Aside from the location the rooms were clean and comfortable. They housekeeping staff did a great job turning the rooms over. I cannot say enough good things about the staff and the experience at the hotel itself. The daily breakfast was delicious and there were so many options we didn't have to eat the same thing twice. One of the managers, Nahid, who is routinely at breakfast is always happy to chat and offer suggestions of what to do, where to go, and great tips to make it a smooth trip. We also did afternoon tea and had so much fun. The teas were delicious, the desserts just as good, and our server Jacquline was so kind. She did a great job explaining everything to us and was very patient and accommodating. We are already planning our next trip to London and looking forward to staying here again.

Location & neighborhood

Where you'll find St. Ermin's Hotel, Autograph Collection

London, United Kingdom

Historic government district with Big Ben, Houses of Parliament & monuments on Trafalgar Square.

  • St Pancras International 1 hr 6 Walk
  • Bond Street 35 min Walk
  • Tottenham Court Road 36 min Walk
  • Heathrow Airport 46 min Car · 56 min Transit
  • London Gatwick Airport 1 hr 23 Car · 1 hr 2 Transit
  • London Stansted Airport 1 hr 11 Car · 1 hr 37 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in London. Distances are rough real-world times, not straight-line.

Buckingham Palace 191,233 reviews

Buckingham Palace

London SW1A 1AA, United Kingdom

4.5 · Cultural Landmark
Big Ben 97,849 reviews

Big Ben

London SW1A 0AA, United Kingdom

4.6 · Cultural Landmark
Westminster Abbey 50,989 reviews

Westminster Abbey

Dean's Yard, London SW1P 3PA, United Kingdom

4.6 · Anglican Church
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